A warm reception - Hospital Design
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A warm reception
Your clients are guests in your practice—some are even like family. So treat them to an experience they deserve, starting with a reception area that's inviting from top to bottom.


VETERINARY HOSPITAL DESIGN



Everhart Veterinary Hospital, Baltimore, Md. 2008 Merit Award Winner, Photo by Ron Solomon
Retro style: The building that houses Everhart Veterinary Hospital was originally constructed in the 1920s as a Buick dealership. Liking some elements of that look, the hospital owners and architects tried to maintain the industrial style while creating a state-of-the-art veterinary hospital. The brick wall was treated with an oil-based sealant to block dust, moisture, and odors. The exposed ceiling and ductwork are in keeping with the industrial feeling.

Lush greenery: A planter built into the reception counter breaks up the long space and gives receptionists some privacy. The plants also help refresh the air naturally.

Color scheme: The porcelain tile is impervious to odor and the terra cotta shade helps hide dirt. Neutral earth tones in the hospital's color palette create a relaxing environment and soften the building's industrial feel.


Illustration by Gail Armstrong.
Workspace: The front desk features multiple elevations to make interaction between team members and clients easier. A wall separating check-in and checkout areas allows clients to privately discuss financial or medical matters with the staff. The work island located behind the reception desk stores important documents and medications waiting for client pickup. The island also helps keep the main reception counter clutter-free.


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Source: VETERINARY HOSPITAL DESIGN,
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