After several years of working for other doctors, Dr. Kevin Lowe decided it was time to set up shop for himself. This solo practitioner was ready to run the show, but knew he would need help getting started. And who better to help than the people who knew him best? Dr. Lowe’s design team consisted of his wife and parents. His father, Mike Lowe, is a retired engineer who headed up the design of the hospital.
In July 2014, Flint River Animal Hospital & Bed ‘n Biscuit opened its doors to the public, with the tagline “Best Care for Pets and Their People.” With that motto at the heart of everything they do, Dr. Lowe and his family designed a hospital that not only offers space to care for pets and clients, but for team members as well.
Judges of the 2015 Veterinary Economics Hospital Design Competition praised the Huntsville, Alabama, practice for offering amazing support staff and prep areas, with high-quality materials and top-notch appliances.
“My son, Dr. Kevin, wanted workstations everywhere a staff member interacted with a patient, from the front desk, to the exam room, to the radiography station, so they could type up notes as they worked,” says Mike Lowe. “He wanted nothing lost in translation.”
Dr. Lowe also paid a premium for a commercial dishwasher after having previously forgotten to include one in his original hospital design plans. “The commercial washer costs more, but it’s worth it to be able to clean and sterilize a load of dishes every 90 seconds and free up staff members’ time for more important things,” says Dr. Lowe’s father.
But the most expensive appliance purchased is the one you won’t even notice, so long as it’s doing its job correctly. A bioclimatic air purification system in both the hospital and boarding facilities provides particle, microbial and odor control.
“The hospital doesn’t smell like a veterinary facility at all, and the system removes communicable diseases from the air,” says Mike Lowe. While the cost is significantly higher than standard air conditioning systems, Lowe says the expense is worth it. “We feel that the improvement in the environment for employees, pets and clients is worth the investment,” he says.
Click here for a full photo tour of Flint River Animal Hospital & Bed 'n Biscuit.